What We Collect and Why We Hold It
When you open an account, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the payment method you use, whether that is JazzCash, Easypaisa or Raast. Each time a deposit or withdrawal moves through your wallet,
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a transaction record is created and held for the period required to manage your account and meet any applicable record-keeping obligation. We do not collect more than we need. Device identifiers and session data are captured automatically when you access the platform on mobile, helping us
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keep your session secure and consistent across visits. If you contact support, the content of that exchange is stored against your account. We do not sell your personal information to marketing companies. Where we share data — for example, with payment processors handling your Raast or
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Easypaisa transfer — we share only what that processor needs to complete the transaction. Data is held on servers with access controls and encryption in place. Access to your records is restricted to the team members who need it to operate and support your account. This
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policy applies to accounts registered where local law and eligible regions permit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.